BASIC WARRANTY COVERAGE
Riixo warrants its products against defects or malfunctions in material and workmanship under normal use and service, with the exceptions stated below. The warranty lasts for three months from the original date of purchase. Coverage terminates if you sell or otherwise transfer the product. In order to keep this warranty in effect, the product must have been handled and used as prescribed in the instructions accompanying the product.
Riixo shall (at its option) repair or replace a defective unit covered by this warranty, or shall refund the product purchase price. Repair, replacement with a new or reconditioned unit, or refund, as provided under this warranty, is your exclusive remedy. This warranty does not cover any damages due to accident, misuse, abuse, or negligence. Riixo shall not be liable for any incidental or consequential damages. Some states do not allow limitation or exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Implied warranties of merchantability and fitness for a particular purpose are limited in duration to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
To make a warranty claim, the purchaser must obtain a return authorization number from Riixo (purchase date and – if applicable), and then return the product to Riixo at purchaser’s expense. A copy of the original dated receipt or shipping document must accompany the product. To obtain a return authorization, email Riixo customer service. For or replacement of failed product, allow up to 3 weeks for processing and shipment.
Need help? If you have any questions or need any help concerning Riixo Products, please feel free to contact our customer service team